Misfit Merch Return Policy
At Misfit Merch, we want you to love your merch as much as we loved creating it. If you're not completely satisfied with your purchase, we’re here to help!
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Return Eligibility
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Return Window: Returns are accepted within 30 days of the delivery date.
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Condition: Items must be unworn, unwashed, and in their original condition with all tags and packaging intact.
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Non-Returnable Items:
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Clearance or sale items.
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Customized or personalized merchandise.
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How to Initiate a Return
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Contact Us: Reach out to our support team at support@shopmisfitmerch.com with your order number and reason for the return.
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Approval: Once your return is approved, we’ll provide detailed instructions and a return shipping label if applicable.
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Ship It Back: Pack the item securely and send it back using the provided label or a carrier of your choice.
Refunds
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Refunds are processed within 7-10 business days of receiving the returned item.
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The refund will be issued to your original payment method. Shipping fees are non-refundable.
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If you received a damaged or incorrect item, we will cover the return shipping cost and provide a full refund or exchange.
Exchanges
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Exchanges are subject to product availability. If the requested item is unavailable, we will issue a refund.
Important Notes
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We recommend keeping your tracking number until your return is processed.
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Misfit Merch is not responsible for lost or damaged returns due to improper packaging or shipping errors.
If you have any questions or concerns about your return, feel free to contact us. We appreciate your support and look forward to resolving any issues you may have.