Misfit Merch FAQ
​​
​
What is Misfit Merch?
Misfit Merch is a bold, edgy clothing brand for individuals who embrace their uniqueness and defy the norm. We create apparel and accessories designed to make a statement.
​​
How do I place an order?
Placing an order is easy:
-
Browse our collections and choose your favorite items.
-
Select your size and quantity, then click Add to Cart.
-
Proceed to checkout, enter your shipping and payment details, and confirm your order.
Do you offer international shipping?
Sadly, we only sell & ship in the United States. Shipping costs and delivery times may vary based on location.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Use this to check the status of your shipment at any time.
What is your return policy?
We accept returns within 30 days of delivery for items that are unworn, unwashed, and in their original condition with tags attached.
-
Non-returnable items: Clearance/Sales, and personalized products.
For more details, check out our Return Policy.
Can I cancel or change my order?
We process orders quickly, so changes or cancellations are only possible within 24 hours of placing your order. Contact us immediately at support@shopmisfitmerch.com to request changes.
How do I know what size to order?
Check out our Size Guide for detailed measurements to help you find the perfect fit. If you're still unsure, feel free to contact us for advice.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options. All transactions are processed securely.
Do you offer gift cards?
Yes! Misfit Merch gift cards are available in various amounts and make the perfect gift for anyone who loves bold fashion. Purchase one here.
How can I contact customer support?
​
You can reach us via:
-
Email: support@shopmisfitmerch.com
We aim to respond within 24-48 hours.
Do you offer discounts or promotions?
Yes! Subscribe to our newsletter and follow us on social media to stay updated on exclusive deals, new drops, and limited-time promotions. Click here to subscribe!